"The smartest HR-ers at the doughtiest firms are already gazing beyond the flattened curve. Though not quite recruiting - times are too uncertain - some have begun to groom rivals' talent. Now that people are working form home, no one is listening in on their calls. Could be a perfect opportunity.
WHEN THE financial crisis rocked the business world in 2007-09, boardrooms turned to corporate finance chiefs. A good CFO could save a company; a bad one might bury it. The covid-19 pandemic presents a different challenge—and highlights the role of another corporate function, often unfairly dismissed as soft. Never have more firms needed a hard-headed HR boss. The duties of chief people officers, as top human-resources executives are sometimes called, are critical. They must keep employees healthy; maintain morale; oversee a historic remote-working experiment; and consider whether, when and how to lay workers off. Their in-trays are bulging.