A really interesting read. Some people seem to have a naturally high level of emotional intelligence, and others probably need to work at it. It makes a huge difference in the working environment.
IQ scores can explain about 25% of the differences in employee job performance. Emotional intelligence, which has been analyzed meticulously since the ’90s, accounts for a little over 3% of differences in job performance. For those in positions that require one’s personality to grease the wheels, such as working in hospitality, education, or sales, differences in emotional intelligence explains about 7% of variations in job performance.